Usability

What is Usability?

Usability measures the quality of a user's experience when interacting with a product or system. On the web, usability is necessary to create a successful website. The more user-friendly your site is, the more satisfied your visitors will be. Likewise, users will leave your site if it is difficult to find the information they're looking for.

Usability advising

The Digital Communication team can provide you with advice on usability methods and practices. Contact us for usability consultation or read more about usability on the Web Manual.

Usability testing

We can coordinate usability testing, either in-house or through a recommended external agency. For advice on how to do your own usability testing, check out the resources on the Web Manual or contact the Digital Communication team.

Frequently Asked Questions

What is usability, and why does it matter for my website?

Usability is critically important for your website – the easier it is to use, the more satisfied your visitors will be. Find out more about usability on the Web Manual.

How do I design my site to be more usable?

Read the usability information on the Web Manual or contact the Digital Communication team to discuss your project.

Who do I contact about usability?

Contact the Digital Communication team to find out more about usability at QUT.